Teams give control not working 7409. Mar 30, 2020 · In our organization we have been using Teams for meetings. Mar 9, 2023 · How To Request Control Microsoft Teams TutorialToday we talk about request control in teams,microsoft teams tutorial,microsoft teams tips and tricks,microsof I'm experiencing an issue with the "Give Control" feature not working during screen sharing in Microsoft Teams. To take control back, select Take-back control. How To Give Control In Microsoft Teams (2025)In this video I'll show youhow to give control in microsoft teams screen share. I can confirm that the issue is not on the recipient's side, as they are able to control the screens of others. Here’s what you can do if Microsoft Teams screen share is not working on macOS. So seems there is a issue with the linux client. This is not a GPU issue or a settings issue, as the first screen share works normally, it's only subsequent shares that the tool bars vanish permanently on. When I am granted control of the user's screen, I can still move the mouse around. However, I am not able to give control to a participant I invited from outside my company. The person sharing can approve or deny your request. Jun 25, 2020 · This control is stored in Application > Microsoft Teams > Content > Framework. Enhanced collaboration: The take control feature allows multiple participants to interact with shared content, making it easier to work together on documents, presentations, or other materials in real-time Dec 13, 2024 · Step 3. Give control doesn't work when you share screen in Teams. In this situation, you see the user's request on the Sharing toolbar. 7). 2788. Restart Teams to see if it makes any difference. After they do a screen share and when the host gives mouse control or allows the mouse control request, the attendee has no mouse control. Aug 22, 2024 · You can request control during a Microsoft Teams call when a participant is sharing the screen. Sep 4, 2020 · Thanks for quick reply but it does not work for me. Mar 19, 2024 · The Request Control feature is unidirectional, i. Aug 17, 2023 · If both parties have the Teams desktop client, you can try managing meeting policies in Teams. 00. I also suggest clearing Teams Cache. Some of my colleagues also have the same problem, but a few others aren't experiencing this issue. It is worth noting that this is a user community, and we are all users here, much like yourself. We tryed the "Exclusive mode" but it is not working. In this situation, yo What is request control in Microsoft Teams. The method is very simple and cl Dec 7, 2023 · Hi, Prafful. The meeting participant who Feb 8, 2023 · Running into these problems can be very frustrating, so I have prepared a list of the most common issues with Microsoft Teams on Mac. Jun 13, 2018 · For the Teams meeting policy "RestrictedAnonymousAccess", it isn't related to Give control feature. 4. But when I click on a button, nothing happens. However, Teams does allow presenters to give limited control to another attendee, and attendees can request control from presenters. Another item that doesn't work properly in Teams sharing is keyboard mapping. I cannot give control of a teams shared session. Ctrl+X and Ctrl+V are working fine. I have tried to get my partner to request control instead, but they see the message "Requesting control is disabled by the sharer company's administrator" (see photo). I’m sorry that you can’t see the option to give control or annotate on a shared screen in Teams. Select the name of the person you want to give control to. Download PC Repair Tool to fix Aug 28, 2024 · Issue 1: Teams Remote Access not Working for Guest User. To be specific: I was able to give control and he was able to request it, but after accepting the request, simply nothing happens and I can only see my own mouse. My name is Femi. 7817 on Windows 365 and i'm unable to fundamentally share any of my screens or windows in meetings or 1-2-1 calls. Login to other computer to for testing Apr 19, 2023 · Hi all, our company is using Microsoft Teams when dealing with customer service, we are helping others via screen sharing on Microsoft Teams. I am running the latest software - Catalina 10. However, once the original user attempts Sep 1, 2023 · The person you're trying to give control to must be signed in to Teams with a work or school account. 21759), I was not able to give control to my Co-worker while sharing my screen. 7. We would like to show you a description here but the site won’t allow us. Thank you for coming to the forum. I am trying to give control to an external partner of ours via a teams meeting. This issue might be due to the way AutoCAD interacts with screen sharing and control features in Teams. 2620. So both my friend and I had Teams installed and working perfectly on Windows 10 and the Request/Give Control button worked great so we could perform remote activities providing assistance. so need to know how to resolve issue. Oct 13, 2023 · Using the new version of teams - 23257. Apr 18, 2004 · Maybe this worked at one time, but I just tested and it does not appear to work with the current versions. However, the "Give Control" option does not appear, preventing me from allowing the other participant to control my screen. 1256 on OS X 14. but am not able to give/take remote access to someone other's screen since button to give control is not appearing on my teams application. By taking control of screen sharing, team members can collaborate more effectively. We use office 365 corporate supported edition. To verify if your device provides this support, follow these steps: Oct 3, 2019 · When screen sharing in teams I am not able to give someone control of my screen. On the Give control dropdown, select the participant you want to give control to take over your desktop virtually. Troubleshoot and Restart: If you still can't see the "Give control" option or it's not working as expected, try restarting your Teams application or even your computer. Dec 19, 2023 · Here's a simple checklist to troubleshoot why you can't give control in Teams: 1. Here are the steps to enable remote control in Microsoft Teams: 1. Jan 13, 2025 · Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. everytime I try i get this issue - because "hardware acceleration is disabled" but my "hardware acceleration" is enabled and before it's work fine. Open Microsoft Teams, go to the Calender tab, and click Meet Now Apr 8, 2024 · I'm using Teams 24060. When using a Mac, they do, and i am able to share. May 14, 2024 · Hello Keat Huang Lee,. I have version 1. Please i need your help on this issue. It's been about a month of trying to troubleshoot this problem when I have time. Intel HD Graphics 4000 Lenovo 2191 Sep 14, 2022 · we have a citrix VDI environment, From which our team will be using teams. I have a year 2 student who keeps clicking on Siri, and I can't even click cancel control!! Dec 27, 2022 · If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. We have the allow sharing with external guests setting turned on in Teams Admin. Microsoft Teams may not allow access to remote control for guest users who have joined the meeting through the browser. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. At this moment both the parties must be using Teams desktop client to give & take control. However, you don't see an option to approve or deny the request. Once you have control, you can make selections, edits, or other keyboard and mouse activities to the shared screen. I put in place a new policy through teams admin allowing our HR lady to share and give remote control to external users last week. Jan 23, 2019 · Greetings, if there is no give control option and other can't request control, please go to Office 365 admin center > Teams & Skype > Microsoft Teams & Skype for business Admin center to see if you disable the Screen sharing mode like following image. In the end, it results in the screen sharing feature not working. Apr 17, 2020 · If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. For example if a user already has windows open we cannot close these. They can accept or decline the request. Microsoft’s reason for this is that the device you’re using doesn’t have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. So far, Microsoft Teams has not provided that functionality. Jun 8, 2021 · We have turned on the 'Allow an external participant to give or request control' in the Teams admin portal. I've double checked Meeting Policies within MS Teams admin center and "Allow a participant to give or request control" is turned on. Go to the Admin center on Microsoft Teams. Dec 9, 2024 · Take control during screen sharing in Teams for the web. I would say that Request Control in Teams in my Windows VM does not work I understand the issue you are facing with screen sharing and control in Microsoft Teams. The button is there but is greyed out. You can use give control features to allow the user in your meeting to manipulate your screen. Here is how to give control in Teams. References. On their screen, they click on the Request control button in the Teams toolbar at the top of the screen. Master this feature today! In this video, we'll show you how to easily share your screen in a Microsoft Teams meeting and give others control of your screen. Aug 25, 2023 · SymptomsYou share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. You can only Request Control to Windows or Mac OS systems but not Linux. Click the Sign Aug 18, 2020 · 1. If one is using a Citrix Desktop and gives control to a person that is using Teams on their laptop, then that works fine and vice versa. Apr 13, 2020 · Microsoft Teams admin center – Meeting policies. Select Release control to stop sharing control. Control isn't supported when either party is running Teams in a browser. Is this a wider issue in Teams or something unique to us? Dec 3, 2020 · When other participants request control, I allowed control, but I cant see them This thread is locked. When the person shares their screen, click on the Request control button in the toolbar to request control of their screen. The Give Control drop-down menu doesn’t work unless hardware acceleration is supported on the system. The screensharing control is turned on inside the Teams admin center in the policy assigned to our frontline workers, but it still doesn't work inside the VDI. Sharing is just not available at all on the Linux side, and "Give Control" from Windows does not work. Aug 31, 2020 · Hi community, since the last MS Teams Update (1. Request control during screen share on Teams. While testing the set up we found out that Icannot take control of the another VDI(using teams) from my VDI. If it is possible from your side, could you please provide us detailed video via private message about share screen and give remote control by another person on Teams for further analysis and assistant? Jan 14, 2022 · Microsoft announced plans to roll out a new update on Teams that will allow users on Azure Window Desktop and Windows 365 on virtual desktop infrastructure (VDI) to give and take control of the screen during calls and meetings. Hardware Accel is on the devices in question. Mar 19, 2021 · I am using Ubuntu latest version, on new Dell, using Teams Preview edition. This is due to a technical limitation that they're planning to fix. Learn how to share your screen during a Microsoft Teams meeting and how to grant control to another participant. Moreover, as I wrote above we can see the "Allow" button and we can click it. The "Give Control" menu will pop up but I can't pull down the menu button to select anyone. 600. Any help would be appreciated. Outdated versions can sometimes cause issues. The participant will receive a notification asking if they want to take control of your screen. Even If I use a remoting tool to view the remote screen of the xendesktop, it is visable. It has teams preinstalled on it and its icon is on taskbar itself. Which screen shared by that another person and given as control to you on Teams? Is it entire desktop screen or specific windows screen? 2. However, the option to give control is there but when I click on it it does nothing. 2809. Sep 23, 2020 · Hello Stuart Thank you for participating in the Microsoft Community, I am Skypper G. Even the Give Control drop-down menu doesn't react when you try to open it. Oct 17, 2023 · 5. Sep 7, 2020 · After a user shares his screen I request control and although control is allowed, it doesn't work. 2442. I am an independent advisor, let me help you with this. The free version of Teams also supports remote control. A dropdown menu will appear with a list of participants in the meeting. To resolve this, ensure your device supports hardware acceleration. It is not hidden as I have put my pointer at the top center for it to show and it does not. Remember to prioritize security and confidentiality by carefully managing Microsft Teams permission and controlling who has access to control shared content during the meeting. This issue is specific to AutoCAD, as other programs work fine in the same session. Teams will send a notification to the participant, letting them know that you have granted them control of your screen. Are you wanting to give control over to a participant in Microsoft Teams? If you're the host and currently have control, you can easily give over control by Feb 11, 2020 · This video demonstrated how to configure your Microsoft Teams to make the request and give control available for external users. Aug 27, 2020 · To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Sometimes, the app takes 1-2 minutes to show the request control bar. 22472 or newer-Citrix Workspace App Current release 2112. 239. Teams sends a notification to that person to let them know you’re sharing control. We installed teams client in windows 7 and windows 10 Pcs. She tested it and everything worked fine, now today she cannot share. "Give Control" is still greyed out. Select the participant you want to give control to. Feb 21, 2022 · I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. The user is able to see the screen but is not able to have control. Click on the menu to access the Microsoft Teams give control option. Apr 26, 2021 · Microsoft Teams Give Control not Working. I cannot control the shared screen. xxx to our current version of 1. To take control when a screen is being shared, click the Request control button in the Microsoft Teams UI. Until now, Microsoft Teams did not offer support for these controls on virtual machines. Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. I can't move the cursor although the other person has allowed me to take control. Jun 20, 2022 · Is it possible to use remote control ( request/give control ) in Microsoft Teams personal account? The feature is not available and I know it was previously on a company account. This is an expected behavior since Teams is not for help desk remote control users when you need access from the Admin credentials Teams is for Collaboration Only. Problem becomes with both are using a Citrix desktop. Hello Kanhu, My name is EngineTyme, an Independent Advisor and a Microsoft user like you and I would be glad to help you. The other person does not get the button to apepar. After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. Dec 26, 2023 · The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. ” Ensure that both you and the attendees are using the Teams desktop client (not the browser version). Sounds cranky, huh! Generally, screen sharing does not work out-of-the-box in Wayland display servers, especially in Fedora 32 and later. Apr 22, 2024 · After the recent "New Teams" update, mouse clicks are no longer registering while controlling another user's screen over screen sharing. Thanks Dec 10, 2019 · Tags : Give Control, GPU, Grayed-out, hardware acceleration, Microsoft, Microsoft Teams, Share control, Share Desktop, Share screen, Teams Personlig rådgivning Vi erbjuder personlig rådgivning med författaren för 1400 SEK per timme. 9. Oct 22, 2020 · I cannot give control to other users when screen sharing. 6. same issue observed in some Teamviewer temporary fix Windows7 +???? If your host keyboard does not function but your mouse does, on your client’s computer, a quick temporary solution to get your work done is this: Log onto your client computer; Go to {Control Panel} Go to {Ease Of Access Center} Click on {Start On-Board Screen Keyboard} May 4, 2023 · By following the steps outlined in this article, you can easily give control in Teams meetings, manage control permissions, and troubleshoot any issues that may arise. To resolve this issue, you must enable hardware acceleration on Chrome / Edge . Is this supported on this Feb 21, 2024 · Method 4: Troubleshooting When Request Control is Not Working When the ‘Request Control’ button is not visible or does not function as expected, I start by checking the Teams settings to ensure screen sharing is permitted for members. Dec 12, 2020 · After allowing all the permissions in security and Sharing, we were indeed able share the screen but unable to control the green after granting access on the computers that had Catalina and Big sur, but I allowed access on a Macbook that that had mojave and my friend could control my screen. To address that, make sure you and the other person are using the Teams desktop client. 30857 (64-bit) [teams-insiders release] Windows version: 1. But on some calls, Teams give control doesn’t work. It sounds like you are having an issue with your function keys not working correctly in the new version of Microsoft Teams, while they work fine in the classic version. If you are using the desktop client and still facing issues, you can try the following steps: After sharing your screen, locate the content-sharing menu at the top of the screen. First you click one of the menus of your Teams window and then the small image of the shared screen will appear. control option is hide. It's used to control how external user access the Teams meetings. This setting is a per-user policy that controls whether users with this assigned policy can give, be given, or request control of the shared desktop or window. Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen TM221283, Microsoft Teams, Last updated: September 8, 2020 9:42 AM Start time: September 1, 2020 2:01 PM Status Service degradation User impact Users who are given control by a presenter during a Microsoft Teams meeting are unable to Sep 16, 2022 · When I request remote control in Microsoft Teams (Work or school) screen sharing session, I can control the mouse, but mouseclicks and keyboard are not working. It works the other way around if I share my screen and give control but I cannot control there screen. Could you advise if Microsoft has disabled this feature for Teams (Free version). The Give Control drop-down menu will be unavailable if your device doesn’t support the hardware acceleration feature. I've done everything I saw: - Checking GPU hardware availability (check) - Allowing Microsoft teams for screen share under system preferences (check) - Re-downloading the entire microsoft app Based on my knowledge, guests are able to take remote control of your screen if your organization has allowed external participants to given or request control. Take control To take control while another person is sharing: Select Request control. 4 Scroll down to “Content sharing” section then enable “Allow an external participant to give or request control” Enable Allow an external participant to give or request control for organization. When the CC button is underlined in re I agree that this should be working. Jan 27, 2022 · I have Microsoft 365 Family, Microsoft Teams Version 22006. Unable to Give Control while Sharing Screen. d. Oct 18, 2021 · The menu is not displayed. We have waited 5 days then tested with both users using the desktop version of Teams and it is still greyed out for the External User. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Options. 1 or newer (not LTSR) Sep 7, 2020 · I have an issue with taking control when someone shares their screen on MS Team. And we can remove or change Teams meeting policy via PowerShell commands, but there is no command to change the "Give control" permission. Teams Version: Make sure you are using the latest version of Teams. Issue 2: Give Control Not Working When Sharing Screen Apr 3, 2023 · In this quick video, you’ll learn how to request remote control in Microsoft Teams or to give remote control of your mouse and keyboard to other Teams users. MS teams meeting policy allowing me to give or take control for internal users, virtual desk When Teams detects that a user is running inside a VDI, they are not able to give control of their screen. Aug 2, 2021 · When I share the screen to another user I'm not able to see the Give control Option on top of my screen. The remote user on Teams session also don’t have the request for control button. What should I check to make sure I can control shared screens? Mar 31, 2023 · Wait for a Few Seconds ; Wait for at least a few seconds to get the bar on the screen. Open Microsoft Teams and join a meeting with the person whose computer you want to control. However, while the feature works perfectly fine in some workstations it remains greyed out in others with same configuration. Troubleshoot performed: 1. Head to Meetings > Meeting policies > New policy > Content Sharing , and swipe to turn on the Allow a participant to give or request control . Alternatively, someone in the meeting can request control. How to give control in Teams. Our user also does not have the option to give control as it is greyed out as well. 3. If those machines' GPUs don't support hardware acceleration "The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. Second you click the small image. Please help!!! If both are on 2203, experience is the same, can share the screen and give control, but the other person can't actually control. Apr 29, 2024 · Participants can give or request control. The menu is there and if I perform a print screen, I can see it, if i click the area where the "give control" is located, I can give control. How To Give Control in Teams May 14, 2020 · Teams Linux control shared screen I am on the latest Linux Client version (1. 5153) running on Ubuntu 18. During the control the pointer does not have my user icon and any movements and clicks I do in the host screen are ineffective. I am sorry to hear that you are having trouble with the “Give Control” feature in MS Teams on your Chromebook. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Oct 30, 2023 · You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. A Subreddit for discussion of Microsoft Teams. Oct 4, 2019 · When screen sharing in teams I am not able to give someone control of my screen. Apr 30, 2020 · I am able to share my screen while in Microsoft Teams on my Mac. Obviously, you should only give control in Teams to someone you trust. Step 1. Unable to click or type on the remote machine. I have Teams installed on my Mac (Catalina 10. After we upgraded to Windows 11, the new version of Teams that installed "Teams for Home" doesn't seem to have the Request/Give Control buttons available. Apr 15, 2020 · Today's example: I'm working on a Mac with Italian keyboard and I was remotely controlling a user PC, trying to insert an Excel formula I haven't been able to insert signs like < and > or ; because they were entered like if my keyboard had a wrong mapping (the other user had a Windows PC with Italian keyboard). We receive the “give control” but we are no able to interact with VMWare windows. Make selections, edits, and other modifications to the shared screen while you have control. To be able to share screen control in Microsoft Teams you first share your screen then you give control through the content sharing menu. Hover over it and select Give Control. Also Read: Fix Microsoft Teams Join button is missing or not working. e. Teams Not Working On Mac [Quick Fix] To fix Teams not working on a Mac, try the following: Make sure your Mac is running the latest operating system version and Teams is up to date. Sep 19, 2023 · 5. Our company recently switched from Skype for Business to Teams for all collaboration. Jan 12, 2022 · We get control of the users screen through the screen share feature in MS Teams chat and can generally do 99% of the work that way. The desktop client provides better GPU utilization and features like “Give Control. You can only give control to those who are using the Teams app on a computer. It is a limitation in MS teams and Microsoft is planning to fix. 04. Outdated versions might lack certain features or have bugs that have been resolved in newer updates. More info: The user that initiates the screenshare can do any of the expected actions during meetings. but from Windows 7 PC while we do screen sharing. We just cannot see it. Oct 12, 2023 · While the Request control option is missing on Microsoft Teams, the Give Control drop-down menu also stops responding as you try to open it. Then when the employee that needs to control the PC requests control no prompt to allow it is shown on Sep 27, 2024 · I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. Sep 10, 2020 · I have a problem in Microsoft Teams client installed in a Guest Virtual Machine Windows each time I ask for Request Control during meetings. I have gone through many different trouble shooting steps along with updating all relevant drivers and applications. Select the name of the participant you want to grant control to. Dec 8, 2022 · On the sharing toolbar, select Give control. Note: When you give control the other participant can virtually interact with your system. Mar 14, 2022 · I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. Feb 9, 2022 · But when I share my screen and give control, I cannot click on anything on my screen. Note: Microsoft Teams is a 64-bit app and works perfectly on macOS Catalina (and later). 3. please help me. Client is saying VDI to VDI session sharing via teams is possible but will not allow to take control of it. The clients are all windows devices I am trying to remote control. The description below suggests otherwise: Give control. 1133. After months of never having a problem I am unable to give control to anyone I'm in a call with. Aug 5, 2019 · I have a issue in Microsoft teams, I can't give control to users, only to view. The feature you are expecting is not supported when any one of the parties are running Teams in a browser . 7 (2192). I have reinstalled Teams a couple of times and checked that Teams is se to allowed to control this computer. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. Dec 7, 2023 · If you are unable to request or give control in Teams, follow the solutions mentioned. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. Users can click “Request Control” in their Teams toolbar. We have to get the user to do this. Also, on my side the button "Request Control" switches its name to "Stop Control" as usual Absolutely all things work well except I can't control Oct 7, 2021 · Lately, Ctrl+C is not copying from MS Teams (All other applications are accepting Ctrl+C Command). GPUs present on our computers both and graphic acceleration is on. 5. When we are given control by a user it only seems to partially work. Aug 16, 2024 · This article describes an issue in which drop-down for Give control doesn't work when you share screen in Teams desktop client. Aug 13, 2019 · JC1231530. Sep 18, 2022 · i have Microsoft office home and student 2021 installed on my windows 11 home Desktop. You can vote as helpful, but you cannot reply or subscribe to this thread. 1. However, once the original user attempts Oct 9, 2020 · Some apps may not have an option to prompt the user for permission which means users will never give it. When I click on "Give Control," the request doesn't seem to reach the other person, and they are unable to control my screen. Clipboard sharing worked just fine in SfB. This happens permanently until teams is restarted i. My friend does too. Jan 20, 2021 · How to give control in Microsoft Teams. To check it, please sign in to Microsoft Teams admin center using an admin account and create a new meeting policy and assign it to the users or groups you want to manage. Registry editor does not work whole, is not possible to change something and also some other apps not working I have to use different remote apps for it but why, Teams is really good but has Except in a couple of cases (we have multiple examiners accessing multiple PCs) the examiner is unable to request control. 8. While we strive to assist and share insights, we are not Microsoft directly. cannot give control of the shared screen with external users. This issue does not happen if user is running MS Teams using their own local laptop. I dont know what might be the cause Jul 8, 2020 · For manually created closed captions: click on the "Settings" button, select "Subtitles/CC" and then select "English". They were able to control my PC and I could control theirs when they gave me control. Nothing is working, we cannot even click on File/Edit/View/etc. One user claims that after the December 2021 update from version 1. Remote control does not work for mobile device apps. Having the native client has been a GREAT benefit for me and has worked well. e any subsequent screen shares will be missing the tool bar and be unable to give/take control after the first. Please check if this issue occurs when meeting with other participants. I use Dvorak but also have Qwerty installed for the times I need to share. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn Sep 4, 2020 · Does anyone know how to resolve the issue for Microsoft Teams in regards to mouse control not working during screen sharing? A few people have this issue in our office. Sep 3, 2020 · I've been working on the give control feature for work and my other co-workers are able to grant and give access to other users, but I'm still unable to. 32771, he could no longer use the keyboard shortcuts on the PC he connected to through the screen share Dec 22, 2024 · I have an strange issue , i am not able to give or take control on my MS teams in citrix Virtual desktop. Updated Software: Make sure that both you and the participants trying to take control have updated Microsoft Teams clients. 15. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Microsoft Teams. Dec 20, 2022 · Hello . Request control in Microsoft Teams gives users the power to request permission to take control of someone else’s screen during a meeting or presentation. Reinstall Teams. On the toolbar, click on the Give Control button. Teams Desktop Client: Use the Microsoft Teams desktop client (not the web version) for optimal performance. Head to Meetings > Meeting policies > New policy > Content Sharing, and swipe to turn on the Allow a participant to give or request control. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Why am I not able to give control to partner in MS Teams? The Give Control button visible and is used but partner is unable to actually control the mouse/buttons. His hotmail account added … May 19, 2022 · Give/Request Control in Teams works with the following versions:-Teams 1. 30866 (64-bit) Jun 2, 2024 · Hi Team, I regularly have call with my friend over MS Teams and used get controls and work. Right-click the Teams icon on the taskbar. Aug 31, 2020 · I am trying to control another persons screen using Teams for Mac and I cannot take control even though they give me permission. Fully exit the Microsoft Teams desktop client on your Computer: 2. Then you can take the control. This setting is disabled by A Subreddit for discussion of Microsoft Teams. 1 with Microsoft Remote Desktop Beta Version 10. However after the functionality still does not work. Why is give control not working in Teams? This issue occurs because the device that you are using doesn’t have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. You can control all their applications except AutoCAD . I have multiple screens connected to my local machine and additional screens are not available when i click share either. 2. Feb 21, 2025 · When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. IT is only not visable to the Xendesktop user. Aug 26, 2020 · In my case, my mouse cursor does not appear on the other persons' screens even if I seem to have the control. Mar 11, 2021 · But If I changed someting in Win10 and it show me windows to confirm yes/no, I cannot to click on it and It have to do user who give me control via Teams. It started a week ago and it is happening on 2 machines that I use so I guess it has to do with the user. Provides a resolution. Aug 20, 2020 · Over the past few weeks an issue has arisen with full screen sharing the give control function. But recently its stopped working. Sep 3, 2020 · Hi I have this problem but the other way around, I can not control others computers, where I could before. We can see the other persons screen but when we give the other person control they can'd click anything (and the cursors with our profile images don't appear). I can treat the case by the following workaround. I realize this is an old thread, but in case others come across this. . Dec 31, 2021 · This usually happens in remote support sessions. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen. Now users should be able to click on the “Request control” Aug 3, 2021 · Once you close that session completely and start another one the employee that needs to provide control does not have the taskbar to provide control. This #MicrosoftTeams featu In this video, we'll show you how I am having a little issues with pinpointing why our org. Is there a setting I haven't turned on that I needed to to make it work? Any help appreciated :) Apr 7, 2023 · By design, Teams’ give control drop-down does not work on devices that don’t support hardware acceleration. Of late we have been trying to use Teams meeting with Give Control feature to allow colleagues to access their workstation from Home. However, thank you so much for bringing this to our attention, Your suggestion is constructive, and I believe it could make the use of Outlook even better. This may have started when teams or my laptop were updated. Locate Content sharing section and turn on Allow an external participant to give or request control. Thanks, Iry Microsoft Teams troubleshooting. Seamless collaboration and increased teamwork is possible with this feature. To narrow down this issue, you can open Chrome browser to use Teams web client and check if the issue persists. This behavior is by design. It's not the issue where, both users are simultaneously clicking something - no - I literally do not have any control on my computer when another user has control. At the top of the screen you’ll see the content sharing menu. On the sharing toolbar, select Give control. Any idea why this is happening? Apr 7, 2024 · Learn the best method for giving control of your screen in Microsoft Teams with this easy-to-follow tutorial. When the user shares their screen to present and allow control by another user- the option is not displaying on the bar up top or when the give control option shows it doesn't do anything. To take control back, select Take back control. When I share a screen in Teams that contains a RDP session and then grant remote control of that screen, the controlling user can move the mouse cursor, click on controls and type into the RDP session, but modifier keys such as ctrl and shift do not pass into the RDP session. 32771 (64-bit) The mouse cursor can be moved around but the button does not work. When we share desktops, we don't have the request control or give control option. Sep 2, 2022 · Because there’s one related setting that can also control this feature in Teams meeting policies in Microsoft 365 Business organizations: External participants can give or request control. To learn more, see Multitask during a Microsoft Teams meeting. My OS - win10 1903 build -18362. Note: The option to give control may not be available if the participant is using Teams on a mobile device or web browser. You can then select who you would like to give control to Oct 4, 2019 · The give control is either not working due to outdated graphics card drivers, or the users isn't logging in as a tenant user and is for some reason in the Team via Guest account which cannot Share control. Jun 1, 2023 · As first try, you could in Teams Settings, temporarily turn on "Disable GPU hardware acceleration (requires restarting Teams)". Good day! Thank you for reaching out to Microsoft community. Teams send a notification to that person to let them know you’re sharing control. To give control, your users can hover over the top of the screen. Why Does Microsoft Teams Give Control Not Working? When the GPU hardware acceleration is disabled, or the device doesn’t have a graphics card (GPU) installed, Microsoft Teams give control feature won’t work. Related Tutorials Feb 1, 2024 · 4. Once you have shared your screen, click the Give control option present at the top of your desktop screen. On a call, giving someone access to control your screen is fantastic for collaboration. It's suggested to use Chrome browser because only Chrome supports all features of Teams. I can give control but then i cant see their cursor and they cannot click anything on my MS teams Give/request control not working I have a user who can't seem to give control to other users outside of the first call they make after opening teams. Linux version: 1. The option is just grayed out and it says I can't give control because hardware acceleration is disabled. llxcirq brls pxxrk xbasw qynj gizlls kkc jlv sgt ptczglu xfd jhumk zug mdancwh zboq